Privacy Policy

Who We Are

MI LOOK GOOD™ (Mi Look Good Clothing) operates an online store at https://milookgoodclothing.shop. We sell apparel, footwear, bags, accessories, and selected lifestyle products to customers in Canada, the United States, and the United Kingdom.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, place an order, or contact us.

For privacy-related questions or requests, please contact us at milookgoodclothing@gmail.com.

Personal Information We Collect

Depending on how you interact with our website, we may collect personal information such as your name, email address, billing address, shipping address, telephone number, order details, and communications with our Client Support team.

When you place an order, we collect the information necessary to process your purchase, arrange fulfillment and delivery, provide customer support, and manage returns or other order-related issues.

Payment information is processed through the payment providers available at checkout. We do not intend to store complete payment card details on our website. Payment providers may collect and process information in accordance with their own privacy policies.

We may also collect technical information, such as your IP address, browser type, device information, and website usage data, through website functionality, security tools, and cookies where applicable.

How We Use Your Personal Information

We use personal information for legitimate business purposes, including:

• Processing and managing customer orders.

• Arranging product fulfillment, shipping, and delivery.

• Processing payments and handling refunds or eligible returns.

• Responding to customer questions and providing Client Support.

• Communicating important order updates.

• Maintaining website functionality, security, and fraud prevention.

• Meeting applicable legal, tax, accounting, and regulatory obligations.

• Improving our website, products, and customer experience where permitted.

We may also use personal information for marketing communications when permitted by law and, where required, with your consent. You can unsubscribe from marketing emails using the unsubscribe instructions provided in those messages.

We do not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.

Payments and Third-Party Services

Our website uses third-party services to support online shopping, payment processing, website hosting, product fulfillment, and shipping.

Depending on the transaction and services involved, these providers may include WooCommerce and WordPress-related services, Stripe, PayPal, Hostinger, and our product fulfillment and shipping partners.

When you place an order, relevant information may be shared with the providers involved in processing payment, producing or preparing your order, shipping your products, or resolving a customer service issue. Only information reasonably necessary for the relevant purpose should be shared.

Payment providers process payment information according to their own privacy policies, security practices, and applicable terms.

Our fulfillment partners may receive information such as your name, shipping address, order details, and other information needed to prepare and deliver your purchase.

Some service providers may process or store information outside Quebec or Canada, depending on their operations and infrastructure. Where required by applicable law, we take appropriate steps to assess and protect personal information involved in such transfers.

We encourage customers to review the privacy policies of third-party providers when they interact directly with those services.

Comments

If comments are enabled on our website and you leave a comment, we may collect the information entered in the comments form, along with your IP address and browser user-agent information, to help detect spam and maintain website security.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use it. Gravatar’s privacy policy is available at https://automattic.com/privacy/.

If your comment is approved, your profile picture may be visible publicly alongside your comment, depending on the services and settings in use.

Media

If you upload images to our website, avoid including embedded location information, such as GPS coordinates in image metadata, unless you intend to share it. Visitors who can access and download an image may be able to extract information embedded in the file.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain security, remember preferences, facilitate shopping, and understand website usage.

For example, cookies may be used to maintain shopping cart contents, support checkout, remember certain preferences, or help administrators securely access the website.

If commenting, account login, or content editing features are enabled, additional cookies may be used to support those functions.

Third-party services integrated into our website may also use cookies or similar technologies according to their own policies and settings.

Where required, we will seek consent before using non-essential cookies or similar technologies. You can manage cookies through your browser settings and any consent controls provided on our website. Disabling certain cookies may affect some website features, including shopping cart or checkout functionality.

Embedded Content From Other Websites

Our website may include embedded content or links to third-party websites, such as videos, images, social media content, or external services.

Embedded content from another website may behave as though you visited that website directly. The third-party website may collect information, use cookies, apply tracking technologies, or monitor your interaction according to its own privacy practices.

We do not control the privacy practices of third-party websites. We encourage you to review their privacy policies before interacting with their content or services.

Who We Share Your Personal Information With

We may disclose personal information to service providers when necessary to operate our business and fulfill the purposes described in this Privacy Policy.

These providers may include payment processors, website hosting and technical service providers, product manufacturers and fulfillment partners, shipping and delivery companies, fraud-prevention services, and professional advisers.

We may also disclose information when required by law, to respond to lawful requests from public authorities, to establish or defend legal claims, or to protect our rights and the security of our customers and website.

We do not sell personal information to third parties for money. Any disclosure or other processing of personal information remains subject to applicable legal requirements.

How Long We Retain Your Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, recordkeeping, dispute resolution, security, and compliance with applicable legal obligations.

Order, payment, and transaction records may need to be retained for legally required accounting, tax, or other business purposes.

If comments or customer accounts are enabled, related information may be retained while necessary to operate those features and comply with applicable requirements.

When personal information is no longer required, we take reasonable steps to delete it or render it anonymous, subject to applicable legal obligations and legitimate recordkeeping needs.

Your Privacy Rights

Depending on the laws that apply to you, you may have the right to request access to personal information we hold about you, request corrections to inaccurate information, request deletion where legally permitted, or withdraw consent where processing is based on consent.

You may also have the right to ask questions about how your information is collected, used, disclosed, or retained.

These rights are subject to applicable legal requirements and exceptions. We may need to verify your identity before responding to a request.

To make a privacy request, contact us at milookgoodclothing@gmail.com. Please describe your request clearly and include enough information for us to locate the relevant records without sending unnecessary sensitive information.

If you are dissatisfied with our response, you may have the right to contact the applicable privacy regulator.

How We Protect Your Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No method of electronic transmission or storage can be guaranteed to be completely secure. We work to protect information appropriately, but we cannot guarantee absolute security.

If a privacy incident occurs, we will take the steps required by applicable law.

Where Your Data Is Processed

Personal information may be processed by our website hosting provider, payment providers, fulfillment partners, shipping companies, and other service providers involved in operating our store.

Depending on the provider, information may be processed in Canada or other countries where those providers operate. Privacy laws in those locations may differ from the laws in your jurisdiction.

Where required by applicable law, we assess relevant privacy risks and implement appropriate measures before transferring personal information outside Quebec or Canada.

Children’s Privacy

Our website and products are not intended to knowingly collect personal information from children in circumstances where parental authorization or other legal requirements have not been met.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, service providers, or legal obligations change.

The updated version will be published on this page with a revised effective or updated date where appropriate. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact:

MI LOOK GOOD™ (Mi Look Good Clothing)

Email: milookgoodclothing@gmail.com

Website: https://milookgoodclothing.shop

Please include “Privacy Request” in the subject line of your email so we can direct your inquiry appropriately.